afloia Reviews

You can contact Afloia's customer service through several methods. You can reach them via Email at service@afloia.com. They are also available on Facebook and Instagram under the handle @afloia and @afloiaofficial respectively. If you prefer to use WhatsApp, you can contact them at +16262672715. Their team is available to answer your questions from 8 PM to 5 AM (EST), Monday-Friday. If you wish to send a letter, their address is Nova Silk Road Sarl, C/o Regus, 81 Rue de France, 06000 Nice. Please feel free to contact them with any questions you may have.

Afloia is a company that focuses on Green Living. Their products are designed with sustainability in mind, and every component is made from eco-friendly materials. They aim to leave a nearly imperceptible carbon footprint and are energy smart from the point of production. Their product line includes Air Purifiers, Dehumidifiers, and Humidifiers. Some of their popular products include the Colin Air Purifier, the Miro Pro 2-IN-1 Air Purifier & Humidifier, and the Q10 Air purifier & Dehumidifier. They also offer a Mini Gun Safe Dehumidifier-Top Z (2+1). Their air purifiers use Thermoelectric technology with no compressor, offering virtually soundless operation, ideal for indoor use and poorly ventilated areas. They strive to maximize moisture extraction with minimal energy consumption. Afloia's products use recycled packaging and are shipped responsibly. The company was founded by an engineer and industrial design duo with the simple desire for an ideal home environment for their children. They have been designing and manufacturing their products for many years, continuously improving based on customer feedback and developing more high-tech new products.

Orders from Afloia are processed within 24 hours and are shipped out as soon as possible. All orders will be shipped in 3-7 days, except for certain reasons such as lack of stock in the local country, in which case they will ship from another country. Please note that military APO/FPO addresses and P.O. Boxes do not support shipping. If there are other reasons for delayed shipping, Afloia will contact you.

Afloia's Return Policy allows customers to return items within 30 days from receiving the order. To return or exchange a product, customers need to provide their order number and the reason for the return. The return request will be reviewed by the customer service team and further instructions will be sent if the return is approved. Only items purchased directly from Afloia will be accepted for returns. Returned items must be in the original packaging, including any accessories, manuals, and documentation. Products that have been personalized cannot be refunded or exchanged. Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling. Returns made without receipt may be refused.

If the items received are defective, incorrect, or damaged, customers should contact the Customer Support team to start the return process. Processing returns may take up to 14 business days from the day Afloia receives the return. A full refund will be credited for defective products. For non-defective items, the refund excludes all shipping and handling fees. All refunds will be credited to the original form of payment.

Afloia's Shipping Policy offers free standard shipping to all US and European destinations. Orders are processed within 24 hours and are shipped out as soon as possible. The shipping time is up to multiple factors, like the destination country, custom, weather, and so on. After three delivery attempts, the package will be returned to Afloia as an undeliverable package. In the event that this occurs, customers need to contact Afloia to make arrangements for reshipment. Customers should notify Afloia's customer service to cancel orders before 02:00 PM (PST) on the same day the order was placed. Any orders that have already been packed or shipped cannot be modified or canceled.